Build from Experience
Driven by Purpose
Learn why we started Health Diary and how we’re changing the way waiver services are delivered in New York.
Our Story
Ground-Up, Side-by-Side
We launched Health Diary after spending years working within New York waiver agencies. Every service coordinator we met used three or four tools just to get through a shift. We thought: there has to be a simpler way. So we built homecare software that feels like the workday, quick, clear, and ready for Medicaid rules. Today, the system runs in programs across the state, earning a reputation as the NY best medical portal for waiver documentation.
What Drives Us
Making Everyday Work Easier for Care Teams
Our goal is straightforward: to provide frontline teams with software for home care agency tasks that actually saves time. From digital intakes to electronic visit verification software, each feature removes a minor pain point.
The Road Ahead
Raising the Bar for Waiver Care
We want every state to have a trusted, web-based home health agency software option that feels local, because rules change, language changes, and so do home care trends
We’re not here to offer one-size-fits-all tools. Our homecare software adapts to your workflows, not the other way around. From intake to billing, every feature supports state-specific care.
The Team
Meet the Team Behind the Platform
We’re designers, clinicians-turned-analysts, and support pros who speak like real people. No scripts, just fast, friendly help from experts who’ve worked in the field. We understand the challenges Medicaid waiver agencies face because we’ve been there, and we’re here to make your work easier every step of the way.
Sharing What Works
Giving Back to the Community
Success isn’t just new features; it’s stronger programs. We share best practices, host workshops on care home software adoption, and donate seats to training schools. Better tech leads to stronger care. Your feedback helps us improve the product, and your success stories guide other teams choosing their next home care software providers.
We also collaborate with local partners to support homecare industry growth. Every shared lesson helps raise the standard for healthcare software solutions nationwide.
What If Your Whole Workflow Lived in One Place?
Let us show you how our home care management system brings everything together: intakes, notes, billing, reports, and more. Join hundreds of agencies using Health Diary to reduce errors, stay compliant, and focus on care.