Modern Service Coordination
for Home Care

Helping TBI & NHTD participants thrive through thoughtful, personalized service coordination.

Helping You Stay Organized & Compliant

Service Coordination Tools Built for Medicaid Waiver Agencies

Service Coordination tools for Medicaid waiver agencies that need to stay organized, audit-ready, and focused on care, not paperwork.

Track Hours with Ease

Log, view, and manage SC hours with full transparency.

Caseloads Efficiently

Stay on top of each participant's home care plan.

Simplify Monthly Reports

Generate reports and ISRs directly from your workspace.

Real-Time Documentation

Update notes, forms, & service plans anytime.

Smarter Service Coordination for Everyday Demands

Less paperwork. More time for people. From caseload tracking to monthly reports, Health Diary’s Service Coordinations are designed with New York Service Coordinators (SCs) in mind. Our platform simplifies documentation, enhances compliance, and enables you to focus on your participants. With a Health Diary, you’re not just staying organized, you’re staying ahead.

Supporting Those Who Support Others

Less paperwork. More time for people. Health Diary’s Service Coordination tools are built for Medicaid waiver agencies that need to track hours, manage reports, and stay audit-ready, all from one screen.

From caseload tracking to monthly reports, we’ve designed everything with New York (Service Coordinators) SCs in mind. Our platform makes documentation simpler, and improves compliance. With a Health Diary, you’re not just staying organized, you’re staying ahead.

Accurate Hour Logging

Track SCs' hours in real time, across cases and months.

Streamlined Monthly Notes

Enter, edit, and share reports with just a few clicks.

Giving Back

Service Coordination That Supports the Whole Community

We don’t just build tools. We build partnerships.

Health Diary’s Service Coordination features are shaped by real Service Coordinators (SCs), tested with real cases, and backed by a team that listens.

We support the Medicaid waiver community by designing tools that reduce manual work, improve outcomes, and reflect the realities of service coordination in New York State. Your challenges are our blueprint. Your feedback is our roadmap.

Our Happy Clients!

"Health Diary has completely transformed how we manage our home care operations. From caregiver scheduling to real-time patient documentation, everything is smooth and centralized. It’s the most reliable software we’ve used in years."
Sarah M
Director of Care, Evergreen Home Health
"We’ve cut down no-shows by over 30% since switching to Health Diary. The automated reminders, real-time tracking, and easy dispatching make a huge difference. This platform just gets what transportation teams need."
James L.
Operations Manager, VitalRide Medical Transport
“What I love most about Health Diary is the simplicity and efficiency. Billing, compliance reports, scheduling, and EHR—all in one place. I don’t have to jump between tools anymore. The support team is responsive and truly helpful too.”
Rebecca A
Office Manager, Harmony Health Services

Ready to Simplify Service Coordination?

You support people. We support your process  Let us show you how Health Diary makes service coordination faster, more accurate, and easier to manage, all on a single secure, Medicaid-ready platform.

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